Shipping policy
Shipping Within the UK
We aim to provide efficient and reliable shipping for all our customers within the UK. Below is an overview of our shipping policy:
Processing Time
- Order Processing: All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.
- Notification: You will receive a notification once your order has been shipped.
Shipping Rates & Delivery Estimates
- Standard Shipping: Our standard shipping rates vary depending on your area and size of order, Delivery typically takes 3-5 business days for uk delivery, international deliveries will take longer.
- Express Shipping: For faster delivery, we offer express shipping. Delivery typically takes 1-2 business days.
- Free Shipping: We offer free standard shipping on orders over £30.00 for uk customers only.
Shipping Outside of UK
Please see individual shipping prices at checkout, if you have any issues or queries, please get in touch.
We offer untracked and tracked services to offer a more affordable international option.
Shipping Carriers
We use reliable shipping carriers such as Royal Mail, DPD, and Hermes to ensure your order arrives safely and on time.
Delivery Address
Please ensure that the delivery address provided is accurate and complete. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package.
Delivery Issues
If you have any issues with your delivery, such as delays or lost packages, please contact our customer service team and we will assist you promptly.
Contact Us
For any questions or concerns regarding our shipping policy, please reach out to us at:
- Email: info@paperstailstationery.com
Thank you for shopping with Papertrail stationery. We appreciate your business and are committed to providing you with excellent service and support.